View instructions for filing a warranty claim as well
as form downloads below
Should you need to file a claim for any reason, please follow the steps below to ensure the process go smoothly. For questions for concerns about your claim, please contact us using the contact form on the site or by calling 630-851-5800.
Before filing a claim, be sure to first try these troubleshooting tips to solve the issue.
All repair items required where deemed to be warrantable are provided at no charge. Freight costs are not allowed on all warrantable repair items or battery transport costs to our nearest Servicing Dealer or our Aurora facility.